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Desktop Application Support

Desktop Application Support

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[ssba]

Location: Buffalo, NY     Type: Full Time

We have a newly created career on our Operations team reporting directly to our IT manager. We are seeking an experienced Desktop Application Support to help keep our software running smoothly and troubleshooting tech issues for our 350+ associates/end users. Lawley offers fabulous benefits and culture! Join our growing team!

Position Focus:

  • Support current business applications including technical assistance to 350+ end users
  • Application troubleshooting
  • Desktop support
  • Support all Operations initiatives, as guided by Lawley values, sales culture and scorecard

Successful candidates ideally possess:

  • Bachelor’s degree in CIS/IS
  • 1-2 years’ experience in a similar role
  • Application troubleshooting experience
  • Windows OS, MSOffice, Adobe Application expertise desired
  • Knowledge of relational databases including SQL preferred
  • Demonstrated relationship building skills
  • Independence and ability to function well on a team
  • Incredible attention to detail and organizational skills
  • Experience with Salesforce, Qlikview or Applied/EPIC (insurance specific system) is a plus
  • Experience utilizing data integration tools such as Informatica a plus
  • Positive attitude, even in a high stress environment
  • A need to make customers and coworkers feel important and valued
  • Capability to work quickly and efficiently
  • Methodical, yet swift decision making skills
  • Precise verbal and written communication skills, even under time constraints

What’s in it for you? The Lawley Advantage!

  • Fulfilling career securing your internal clients’ well being
  • Competitive salary, referral bonuses AND an annual bonus eligibility
  • Great Benefits (Medical, Dental, Vision, Wellness– the works!)
  • Educational and growth opportunities
  • Generous PTO and 401K upon hire
  • Comfortable, family oriented culture
  • Office hours 8-4:30
  • Lawley is not a call center environment
  • Work hard, play hard!!!

Apply Now

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The Lawley Advantage

 
Lawley is a dynamic, independent regional firm of insurance professionals specializing in property and casualty, employee benefits and risk management consulting. We protect assets and minimize risk to help our clients avoid hardship. We strive to be the partner of choice built on a foundation of trust. We have been successful because of our values and our ability to offer Lawley caliber service! We are a sales organization that prides itself on our core values, including:
  • Relationship building
  • Respect and integrity
  • Passion
  • Accountability
  • Commitment to our Community

Wellness At Lawley

At Lawley, the Lawley Strong Wellness Program offers and implements innovative, best-practice wellness initiatives to enhance and improve overall health and well-being of our associates. The culture at Lawley will include living a healthy lifestyle with regard to all dimensions of wellness. Associates are encouraged to take health education and skills learned back to the home in order for family members to also live a healthy lifestyle.

General Career Inquiries

At Lawley, we are always interested in energetic, vibrant, talented individuals who have developed ambitious career goals. We invite you to tell us about yourself! We will be happy to review and keep your information on file. Send us your resume.
Lawley provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

General Career Inquiries

Tell us about yourself and what you like to do for fun! We are always interested in meeting energetic, vibrant, talented individuals who have developed ambitious career goals.

Send Your Resume

Lawley provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

(p) 716.849.8618 | (f) 866.211.4683 | (Toll Free) 800.860.5741
361 Delaware Ave, Buffalo NY, 14202

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