Workers’ Compensation Claim Consultant
Location: Buffalo, NY
Type: Full Time
Lawley is a Top 100 Insurance Broker that is privately held and has an awesome opportunity for a Claim Consultant with a Workers’ Comp background. We pride ourselves on work/life balance, family values and opportunity.
Position Focus:
- Client advocate/liaison between the agency, carriers and clients, maintaining effective working relationships
- Provide face to face claim reviews with clients, identifying risk areas and cross selling as appropriate
- Provide loss run analysis including monitoring of open claims and experience modification impact
- Initiate claim settlements
- Perform experience mod analysis
- Perform Workers’ Compensation claim audits
- GL Claim Handling experience
- Participate in team presentations to current and potential clients
- Support all Risk Management initiatives, as guided by Lawley values, sales culture and scorecard
Successful candidates ideally possess:
- At least 5 years of experience in a similar or related position
- Adjuster license preferred (NY and other states)
- Current relevant knowledge of workers’ compensation, claims adjustment and evaluation processes
- Ability to learn/understand and articulate experience modification analysis to clients and producers
- Face to face client interaction experience
- Microsoft Office experience and skills are a must; EPIC experience preferred
- Independence and ability to function well on a team
- Incredible attention to detail and organizational skills
- Property/Casualty license and/or claims-related designation preferred
- Open to continuing education, Associate degree or higher preferred
- Positive attitude, even in a fast paced environment
- A need to make customers and coworkers feel important and valued
- Ability to effectively multi-task, work quickly and efficiently
- Methodical, yet swift decision making skills
- Precise verbal and written communication skills, even under time constraints
What’s in it for you? The Lawley Advantage!
- Fulfilling career securing your clients’ well being
- Competitive salary, referral bonuses AND an annual bonus eligibility
- Great Benefits (Medical, Dental, Vision– the works!)
- Educational and growth opportunities
- Generous PTO and 401K upon hire
- Comfortable, family oriented culture
- Office hours 8-4:30
- Lawley is not a call center environment
- Work hard, play hard!!!
Apply Now
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