Testimonials

“Please put Kim Marcello (our Account Manager) and Marissa Weaver (our Claims Specialist) on the ‘deserves a raise’ list!  They both go above and beyond. Marissa helped me when Kim was not available and was very helpful when my ‘baby girl’ totaled her new vehicle on 5/8/08. Not only are they helpful, they are knowledgeable and cheerful. When a frantic person calls them, they don’t act put upon. And I’m telling you, it sure does help.

I have only good things to say about Lawley Agency. Any insurance company should be honored to have this agency at their service. And I must say, even your receptionist is the best. I’ve met her personally and she runs ragged to get to the people we need when they are not at their desk.

“There’s no way I am going anywhere for insurance regardless of solicitations that I still continue to receive. I am hooked.” – Personal line customer

I have never been disappointed with the service. In fact, I have asked Tracy Jarnot, who is my account manager, to move everything under the Lawley umbrella. Right now we have auto, personal articles, liability and flood under Lawley and we are trying to nail down homeowners as the last piece of the puzzle.

I want to express my thanks to Tracy for everything she has done for me. She is a real gem and I am most appreciative. – Personal line customer

“Our automotive group is pleased to see that all of your efforts were able to help us obtain the appropriate Crime-Theft Policy for all of our dealer members. We want to personally thank you for guiding us through the process and keeping us on track towards our target goals. Despite some push back from the insurance industry, you persisted in keeping us on track without straying off course.

Specifically, you did a superb job communicating on our behalf with numerous insurance carriers to ensure that our members’ Crime-Theft Group Policy met their needs. We were also impressed with your ability to creatively leverage your years of experience and networking in our favor.

Again, thank you. This unique insurance policy was well worth all of our time and efforts, and couldn’t have been delivered without your help.” – Automotive dealership customer

“Once again, as we prepared for our annual open enrollment, John Cureo, our dedicated Benefit Consultant, and the rest of the benefits team were extremely helpful. I wanted you to know that we appreciate the personalized attention John provides. He really goes the extra mile to ensure that we are comfortable with our benefit choices and that our employee presentations are flawless.

We get compliments from our employees who have heard benefit presentations from previous employers and they are pleased about the way we share information and do such a professional presentation. Much of that is with John’s assistance.” – Employee benefits customer

“I wanted to send to you an email to say thank you to your company representative Kathy Lancaster – Kathy and I have worked over the past several months in preparing our application for our malpractice renewal. I want to personally thank Kathy for her hard work for our firm – Kathy was extremely professional, very courteous, prompt and simply put on top of her game!

Over the years we have renewed our application and it has been a challenge, last minute requests for additional information or clarification which made the entire process more stressful than it needed to be. This year was certainly not that case at all – we had our renewal application months before our deadline and we easily completed the required paperwork.

I wanted to say thank you and to express my gratitude for a job well done.” – Insurance customer